Office Policies

a man and woman sitting on the floor with a baby in their lap and smiling at the camera with a couch in the background

For the consideration of our staff and our patients, Advanced Family Dentistry implements the following Office Policies.

Office Hours

Monday through Friday 8 a.m. to 5 p.m.
Closed weekends
For emergencies after hours, please contact us at 703-309-9191

Cancellation Policy

If you need to cancel or reschedule your dental appointment, we ask that you provide us with 48 hours’ notice.

Late Arrival Policy

Please plan to arrive for your scheduled appointment 15 minutes early so we can update your records and have time to check you in properly. If you will be more than 15 minutes late, please contact us to see if your appointment is still available. We will try to accommodate late arrivals, but due to our busy schedule, may not be able to do so. We may ask that you reschedule your appointment.

No-Show Policy

Patients who do not show up for a scheduled appointment are subject to a $50 cancellation fee. Appointments may be rescheduled.

Payment Policy

Payment is due when services are delivered. Flexible payment plans are available.

Extremely experienced and knowledgeable

I can’t believe the negative reviews posted on the site for Reston Dental, but I guess everyone has an opinion. I was new to the area when I decided to have work done at Dr. Kim’s office, and I am so overly pleased with the outcome of my dental work. I recently had 2 crowns done as well as extractions with bone graph, and I was very surprised and grateful that I didn’t have to take pain meds. I must say that I get anxiety when dental work is involved, but Dr. Kim is extremely experienced and knowledgeable in his profession, and his assistants were very patient and caring. His performance is so up to date and done right the first time, and it’s easy to see the difference when Helen (the office manager & wife) compared my past work from another dentist to Dr. Kim’s work. I also loved the renovated office as well as the over all atmosphere of the entire office staff. I’m actually encouraging my sister to have her implant work completed at Dr. Kim’s office. I will continue to have my dental work done at Dr. Kim’s office, and would be willing to travel any distance, and I would refer anyone to Advanced Family Dentistry.

Gina M., Herndon, VA