Office Policies

a man and woman sitting on the floor with a baby in their lap and smiling at the camera with a couch in the background

For the consideration of our staff and our patients, Advanced Family Dentistry implements the following Office Policies.

Office Hours

Monday through Friday 8 a.m. to 5 p.m.
Closed weekends
For emergencies after hours, please contact us at 703-309-9191

Cancellation Policy

If you need to cancel or reschedule your dental appointment, we ask that you provide us with 48 hours’ notice.

Late Arrival Policy

Please plan to arrive for your scheduled appointment 15 minutes early so we can update your records and have time to check you in properly. If you will be more than 15 minutes late, please contact us to see if your appointment is still available. We will try to accommodate late arrivals, but due to our busy schedule, may not be able to do so. We may ask that you reschedule your appointment.

No-Show Policy

Patients who do not show up for a scheduled appointment are subject to a $50 cancellation fee. Appointments may be rescheduled.

Payment Policy

Payment is due when services are delivered. Flexible payment plans are available.

Saves me valuable time

I went to Dr. Kim last week to have a root canal. My current dentist only did cleaning and recommended that I go to a specialist to get a root canal. This was an inconvenience since I had to search for a specialist and take time off work for another appointment. The professional office staff scheduled me within a week and also got me started on the antibiotics – which helped me with my tooth pain and infections. I also liked the fact that Dr. Kim performed all facets of dentistry – from routine cleaning to root canal – one stop shop. I was nervous about the pain but I must say that after Dr, Kim explained to me the procedure, I felt I could trust his skills and judgement. I trusted him to the point that I actually fell asleep during the procedure (totally embarrassing). Except for the novocaine, I did not feel pain during and after the root canal. Even after the day of the procedure, I felt normal (gone was the throbbing pain I had felt for about a month). I also liked the high tech office equipments, professionalism of the office staff and their personal touch of the phone call the next day to make sure I was fine. I would highly recommend Dr, Kim to all patients looking to get any dental work. No more need to go to multiple specialists – that saves me valuable time!!

Candace G.